Microsoft Teams is packed with time-saving tools, but many users only scratch the surface. Whether you're overwhelmed by chats or clicking around too much, these three tips will help you organize better, work faster, and stay on top of tasks.

1 - Organize Your Chats with Custom Sections

If your chat list feels like a mess, you're not alone. Microsoft Teams now lets you create custom chat sections (like folders) so you can group conversations however you like by project, priority, or department.

How to create a chat section:

• Go to your Chat list

• Click the “…” (More options) next to Pinned or any existing section

• Select “Add section”

• Name it (e.g., “Projects” or “Leadership Team”)

• Drag chats into it to keep things tidy

2 - Use Slash Commands in the Search Bar

You don’t have to click through menus. Teams has slash commands that let you quickly perform actions or find content.

Popular commands:

• /files – see your recent files

• /call [Name] – start a call instantly

• /saved – access your saved messages

3 - Save Messages to Review Later

Too many messages, not enough time? Save any message for later so nothing falls through the cracks.

How to save a message:

• Hover over a message

• Click the ellipsis (…)

• Select “Save this message”

• Later, type /saved in the search bar to access them

  
  

Final Thoughts

Implementing just a few of these tips can make a noticeable difference in how you work each day. By organizing your chats, using quick commands, and saving messages to follow up on, you’ll cut down on clutter and stay focused on what matters most.

About Echo Transformation

Echo Transformation empowers organizations to unlock the full value of Microsoft 365. Through tailored training, strategic guidance, and process improvement, we help teams boost productivity, simplify collaboration, and adopt digital tools with confidence. Book a call with us today!